Staying safe with AI

AI is here whether
we like it or not.

So the useful question isn't whether to use it. It's whether you'd recognize it when it's being used on you.

Most of what's written about AI safety is either frightening or written for engineers. This page is neither. It's the plain version: what's actually changed, what still protects you, and how to try any of this without putting anything at risk.

Safety through knowledge. Not avoidance. The people getting hurt by AI right now are mostly the ones who don't know what it can do — and that's a fixable problem.

You've been using AI for years

This part surprises people. Long before anyone could talk to it, AI was quietly running things you use every day:

It just never asked permission. The only new part is that now you can talk to it — which means you can point it at what you need, instead of it quietly deciding things for you.

What actually changed — and why the old advice stopped working

For twenty years the guidance was: watch for bad spelling, clumsy grammar, a greeting that says "Dear Customer." That advice is finished.

Scammers use AI too. That's why the fake bank email no longer has typos in it. It's why the voice on the phone can sound like your grandson from a few seconds of video. And it's why a fraudulent listing, letter or website can now look completely professional.

It isn't a small shift. Researchers who went through more than half a million fraud reports found that scams victims identified as AI-enabled — convincing voices, convincing video — rose twentyfold between 2023 and 2025. Older adults reported losing more than $3 billion to fraud in 2025 alone.

None of that means you're helpless. It means the signals moved. You can't judge by polish anymore, so you judge by process instead — and the process below hasn't changed at all.

Six things that still keep you safe

1

Never use the contact details in the message

Not the link, not the phone number, not the "click here to verify." Look up the company yourself — on your card, your statement, or by typing their address in fresh — and contact them that way. This one habit stops most of it.

2

Urgency is the tell

Real organizations don't need you to act in the next ten minutes. "Your account will be closed today," "the warrant is being issued," "the deal ends tonight" — urgency exists to stop you from checking. When you feel rushed, that's the moment to slow down.

3

A familiar voice is no longer proof

If someone calls in distress asking for money or gift cards, hang up and call that person back on the number you already have. Agreeing a simple family password ahead of time costs nothing and settles it in one question.

4

Don't paste anything you wouldn't read aloud

When you use an AI tool, leave out your Social Security number, account numbers, passwords and full date of birth. You almost never need them for the answer — an insurance letter explains just as well with the numbers removed.

5

Confident is not the same as correct

AI will state a wrong answer in exactly the same tone as a right one. For anything involving money, health or the law, treat it as a well-read friend, not a professional. Check it, or ask where the answer came from.

6

Learn to spot when you're talking to AI

It writes back in sentences rather than a list of links. It's suspiciously fast and personal. There's often a label — "AI Overview," "AI-generated," a small sparkle icon. A chat window on a company website is almost always AI before it's a person. None of that is bad; knowing is what matters.

Not sure about a specific message?

Paste it into any of the big AI tools and ask what the warning signs are. It'll spot the usual tricks in seconds — just leave your own account numbers out of it.

We'll show you exactly what to type →

One limit worth knowing: AI can tell you something looks like a scam. It can't tell you something is safe. Rule 1 still decides that.

One thing worth doing this year

Most accounts are still protected by a password you chose and probably reused. That's the weak point in nearly every story on this page — not clever hacking, just one password that worked in more than one place.

A password manager fixes it. It makes a different long password for every account and remembers them, so you only remember one. It also won't fill in your password on a fake site, which quietly stops a whole category of scam before you notice anything is wrong.

If you want one name: Bitwarden. It's free for personal use, the code is open for anyone to inspect, and it's independently audited. The paid ones — 1Password, Dashlane, NordPass — are good too, and mostly buy you convenience rather than better security. We don't earn anything from any of them.

Separately: if your work uses Microsoft 365, the sign-in codes sent by text are being retired. Microsoft makes the switch final on February 1, 2027, and there's no opt-out. Worth asking whoever handles your IT before it's urgent.

If something already happened

Two things worth knowing before anything else. Call your bank first — a payment that's hours old can sometimes still be stopped. And nobody you call will think you were foolish. These lines exist because this happens to careful, intelligent people every day, at enormous scale.

Free help, staffed by real people

AARP Fraud Watch Network Helpline — 877-908-3360
Trained fraud specialists. Free, and you don't need to be a member. Monday to Friday, 8am–8pm ET.

National Elder Fraud Hotline — 833-372-8311
Run by the Department of Justice for anyone 60 or older. A case manager stays with you through the whole reporting process. Seven days a week.

All the helplines and free classes we'd recommend →

Where getAIQ stands

We're not a security company and we're not going to pretend we can make AI safe. What we can be is a place to start that doesn't have an angle.

We don't sell your personal information, and we don't share it for advertising — that's in our privacy policy, not just on this page. We don't test you, certify you, or grade you. And when we recommend something, we pick on fit; if there's ever a commercial relationship that could influence a recommendation, we say so right where the recommendation appears.

The rest is simple: you don't have to learn AI. You need it to be useful for one thing you already do — the insurance letters, the scam texts, the family photos nobody's organized. Start with the one that annoys you most.